IT support teams have a tough job. Fielding calls from frustrated, angry, stressed clients every day isn’t a career just anyone signs up for. A well-running support team can be a huge asset to your company, though, whether they’re supporting your internal team or your customers. Internal support teams keep [...]
We surveyed hundreds of IT pros to find out what kinds of tech content they're viewing. Check out the infographic here.
User complaints about network latency have begun to pile up, and you need to figure out where the bottlenecks are, quickly. To help get you pointed in the most likely direction, today we outline some top causes of network bottlenecks and how they can be addressed. Do some investigating to [...]
Service is easy to overlook in a price-driven world. However, our workplace survey results found that two-thirds of IT professionals voted "ease of doing business" as a most important factor when working with a vendor. So while product quality, features and price are important, it is equally important to examine the [...]
Are you choosing between cloud vendors, but not sure where to start to make your decision? Take a look at this short checklist to ensure your potential selections can perform satisfactorily on all five points. Whether you’re seeking the right provider for storage, applications, or testing, these are key considerations [...]
If you’ve made any storage upgrades lately, you’ve probably found yourself asking whether solid state drives (SSDs) or hard disk drives (HDDs) are your better choice. As we’ve written in a previous post, there is often a business case for using both. Even more recently, a new player has entered [...]
With technology rapidly changing, the Schools and Libraries Program (also known as E-rate) is a hot topic for schools lately. We know you probably have a good idea about what the program is all about, but here’s a quick overview: According to the U.S. Department of Education, the E-rate Program [...]
The IT unemployment rate is low, and job growth in the industry is expected to continue to outpace other sectors. It's easy to see how it's a competitive market for employers. Attracting and keeping the best IT talent is critical to making your business competitive. Sure, good compensation and benefits [...]
The past year, Summit covered a lot of content relevant to the ever-expanding tech industry. We took a look at what our audience found most compelling and have compiled the five most-read tech blog posts of 2017. Check them out: 1. Cisco 3650 vs 3850 Our number one most-read post [...]
Network attached storage (NAS) is a great choice for many small-to-midsize companies looking for an on-site storage system that balances flexibility and cost. While NAS may not offer the speed of direct attached storage (DAS) or storage area networks (SAN), what it makes up for in budget, simplicity, and scalability [...]
