ITAD FAQs2021-04-30T15:27:05-05:00

Frequently
Asked ITAD
Questions

What is ITAD?2021-04-19T16:11:32-05:00

IT Asset Disposition, known as ITAD, involves the secure disposal of excess or used IT hardware. This process includes the complete wiping of data from all equipment, refurbishing and remarketing where lifecycles can be extended as part of the circular economy, and recycling where necessary.

What are the benefits of ITAD?2021-04-19T16:11:32-05:00

Summit 360’s ITAD process checks multiple boxes when it comes to disposing of used hardware:

  1. It ensures that your organization’s data, AND your customer’s data, is protected and not compromised.
  2. ITAD ensures that all compliance and regulatory guidelines are followed.
  3. ITAD in the circular economy extends the life of used hardware and helps keep technology out of landfills.
  4. ITAD allows you to recover value from your used or excess IT equipment.
How does ITAD impact compliance?2021-04-19T16:11:32-05:00

Compliance is a crucial focus of Summit 360’s ITAD service. Our expert staff has a deep working knowledge of all applicable compliance regulations, including specific state laws regarding data privacy and handling. Partnering with a trusted ITAD partner like Summit 360 helps ensure that you and your organization will be protected from costly breaches, lawsuits, and most importantly, the loss of customer confidence and trust.

How are my hardware and data protected during the ITAD process?2021-04-19T16:11:32-05:00

At Summit 360, our entire ITAD process is built around data security. Beginning with logistics, each piece of equipment is tracked as it moves. Extensive auditing is completed when the equipment arrives on-site, and as data is eliminated, reporting ensures that every asset is properly handled. As well, Summit 360’s ITAD staff is properly background checked, and our facilities employ the highest levels of on-premise security.

What is the difference between ITAD and recycling?2021-04-19T16:11:32-05:00

Some vendors will simply take your used hardware, tear it down, and recycle the components. Unfortunately, the rest ends up in landfills. At Summit 360, our goal is to recover as much value as possible from your equipment through refurbishing and resale. Our ability to remarket your used hardware recovers the maximum amount of value for you and is environmentally responsible for the next generation. Only if all efforts to refurbish and resell hardware are exhausted does the material move to recycling. None goes to landfills.

What types of equipment do you accept?2021-04-19T16:11:31-05:00

Summit 360’s ITAD service handles a broad variety of equipment across all IT classes including servers, networking equipment, storage and hard drives, laptops and desktops, IP phones, and more. Curious if we can handle your equipment? Just ask!

What kind of documentation will I receive through the process?2021-04-19T16:11:31-05:00

Proper reporting is foundational to the success and security of any ITAD service. At Summit 360, we take documentation seriously, using an industry-leading ERP system to facilitate reporting. From audit reports to environmental reporting, tracking assets by individual serial number throughout the entire process, we’ve made documentation a cornerstone of our ITAD offering.

How is data destruction approached?2021-04-19T16:11:31-05:00

At Summit 360, we have various methods for ensuring the destruction of your data. Secure wiping and sanitization ensure 100% compliance and renders your data unrecoverable. We use the latest software and compliant methods of destruction, and any drive that fails erasure is physically destroyed using our in-house shredder.

Can you help us decommission our data center on-site?2021-04-19T16:11:31-05:00

Absolutely. Decommissioning a data center, call center, or office complex can be a large project, and there are many things to consider during the process. By having your ITAD partner on-site to help with the decommissioning, you ensure that no critical steps are missed, and all of your assets are accounted for throughout the process.

How are logistics and transportation handled?2021-04-19T16:11:31-05:00

The chain of custody begins with how your hardware and equipment are transported. By focusing from the very beginning on the logistics of your ITAD project, we’re able to ensure that moving your hardware is done in a manner that is secure and protected. We will make arrangements to pick up your equipment or have it shipped with accountability and security in mind at every turn.

How do you handle remarketing and resale?2021-04-19T16:11:31-05:00

At Summit 360, we’ve spent decades cultivating relationships and creating an industry-leading network of end-user sales channels. That network helps us ensure that you maximize your value recovery and that we can find buyers for your hardware. Not only do you make money during the resale process, but you’re also playing a vital role in the circular economy for our environment.

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